Last edited at May 9, 2023
At Typedream, we want to ensure that you are satisfied with your purchase. That's why we offer a 14-day, money-back guarantee when you purchase a paid plan.
You are eligible for a full refund if you purchased a new Paid Plan using a credit card within the last 14 days.
The refund policy does not apply to renewal payments or upgrades of existing plans unless the original purchase of a Paid plan was made within the last 14 days.
Additionally, the refund policy does not apply to the re-purchase of a Paid Plan on a site that has previously been upgraded. This means that if you upgrade to a Paid Plan, request a refund within the first 14 days, and then upgrade that site again on day 14 or later, you will not be eligible for a refund.
If you feel that you deserve a refund after the first 14 days have passed, please submit a support ticket, and we will review it.
To request a refund, submit a support ticket within the first 14 days of purchasing a Paid Plan. Please include the following information:
Our customer support team will follow up with you if they have any questions to ensure that we cancel and refund your subscription on the intended site.
Important: Typedream is not responsible for any bank charges, commissions, or overdrafts. The only way to remove these charges is through direct negotiation with your bank.
For a complete policy of our services and fees, please refer to our Terms of Service
After logging into your Typedream Site, you can find the button for Help & Resources within the platform:
In the Web Page Editor
In the Dashboard
You should see a popup with different resources, click Get Support
Click Get Support
It should open a chat bubble on the right side. Select Sales and proceed with your request.
Send a request for Sales
If you still have more questions
Get in touch with our Customer Service - please use any of the options listed below:
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